Standard Recommendation: Every 2-4 weeks for most vehicles. Can extend to 8 weeks if garage-kept or rarely used.

Interior Cleaning: Included in our maintenance package after qualified inspection - typically less frequent than exterior washes.

We currently operate on Sundays and Wednesdays only. Most appointments require at least 1 week's notice, though we may occasionally have last-minute availability.

For special requests or multiple vehicles, we recommend booking 2 weeks in advance where possible.

We serve Norfolk and surrounding areas, coming directly to you.

Coverage includes:
• Norwich & surrounding villages
• Great Yarmouth & coast
• The Broads region
• Within 20 miles of NR7

Beyond our standard area? Contact us for travel fee options.

Please remove valuables and personal items. We'll handle small debris, but large items (car seats, tools, etc.) should be cleared to allow proper cleaning.

We work in light rain (interior services unaffected). For heavy rain, we'll contact you to reschedule.

48+ hours notice: No charge. Less than 48 hours: 50% fee. No-shows: Full payment required. We understand emergencies - just call us to discuss.

Our refund policy is clear:

• No refunds after service completion
• Any issues must be reported within 24 hours
• We will attempt to resolve any problems first

For quality concerns, please Contact us immediately.

Yes! We use non-toxic, pH-neutral products. Vehicles are safe for occupants immediately after service. For extra caution, we recommend 30 minutes ventilation for sensitive individuals.

Cleaning removes dirt that may make scratches appear worse, but actual scratch removal requires paint correction (coming soon!). We can advise on scratch visibility during service.

Absolutely! We specialize in odor elimination and deep cleaning. Severe cases may require extended time - mention this when booking for accurate pricing.

Yes, with special care for delicate surfaces. We recommend our Premium packages for classic cars and can discuss specific needs when you book.

We comply with GDPR - your data is never shared. Contact details are only used for booking communications. Full details in our Privacy Policy.

Mobile services: (Sunday & Wednesday): 7am - Until Finish

Appoinment booking: (Mon - Sun): 9am - 5pm

We're happy to help! Send a message - we typically respond within 24 hours.